Thank you for using Palmony. This policy outlines the rules regarding cancellations and returns for services found through our platform.
Palmony acts solely as a discovery and listing platform. We are not a party to any agreement made between you (the user) and the service provider (the business).
Because we do not perform the services (such as "Electric Panel Repair," "Laptop Repair," or "AC Running maintenance"), Palmony does not process cancellations or returns.
Palmony does not offer a cancellation feature for service appointments or bookings made through the platform.
If you need to cancel or reschedule a service appointment, you must contact the service provider directly using the contact details provided in their verified profile.
All cancellation policies regarding timing and potential fees are determined solely by the service provider.
Palmony does not offer a return option.
Services, by their nature (such as repairs or installations), cannot be "returned" in the traditional sense.
If you are unsatisfied with the quality of a service (e.g., "Maintenance Service" or "Short circuit repair"), you must address this directly with the service provider.
We encourage users to utilize our "Real Reviews" feature to share their honest feedback, which helps maintain "Quality Assurance" and "Customer Satisfaction" within the community.
Palmony is not responsible for refunds. Any disputes regarding payment, service quality, or warranties (such as "Replacement Device" or "Repairing & Testing" guarantees mentioned by a business) must be resolved directly between you and the service provider.
We recommend verifying all service details, warranties, and the provider's specific cancellation policy before agreeing to the service.
While we cannot cancel or refund on behalf of providers, if you encounter a business that is unresponsive or appears to be fraudulent, please contact us immediately so we can investigate and maintain the integrity of our "Verified Listings."
Email: support@Palmony.com
Please fill out the form below and we will get back to you as soon as possible.
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